Remember my Huetiful Hair Steamer Review and awful accident? If you missed that post, it is a must read. In short, the water from the steamer gushed onto my shoulder and I was burned, badly I might add. Unfortunately, my shoulder is still very much discolored from the burn and it is obvious at this point there
will be is permanent scarring. It is so very ugly when I wear tank tops! It took a long while before I had the desire to even wear tank tops again because the unsightly scar. So frustrating!
Huetiful Hair Steamer Word of Caution!
The Huetiful Hair Steamer is an awesomely convenient tabletop hair steamer that delivers great hydration to the hair while deep conditioning which makes this entire situation so unfortunate. The issue at hand: you cannot use the hair steamer consecutively without draining out the condensed water between each use. Why? When the water basin becomes too full, the runoff of condensed water will overflow. In my case, that overflow burned my neck and shoulder.
Huetiful Hair Steamer [SEVERE BURN Update] | Vendor Response
I was really frustrated, annoyed, hurt and angered by the product review gone wrong. Therefore, I reached out to the makers of Huetiful Hair Steamer. Although he seemed very apologetic, he quickly directed me to Huetiful Hair Steamer’s YouTube videos and operational manual for proper use. I cordially explained those steps were accomplished prior to use. I further explained there was no mention of any risks, thus I lobbied for revised language in the manual. My recommendation was not honored in the present but consideration may be given in the future. To be honest, I truly feel my recommendation was politely dismissed because I am only one voice among a sea of satisfied customers. Let it be known, I was satisfied with the performance as my hair was nicely moisture BUT I am very much displeased with the leaking hot water that caused a severe burn that sent me to urgent care I might add.
Huetiful Hair Steamer Review [by Others]
After sharing my story on my blog and various hair forums, other ladies came forward and shared they were also burned, just not to the same degree. While many may never contact Huetiful Hair Steamer to publicly complain, I did because they needed to know.
Future Plans for Huetiful Hair Steamer
NOTHING!!! I’m done!
The Huetiful Hair Steamer will sit and collect dust until I sell it or give it away. I am very much afraid to sit under the Huetiful Hair Steamer if I may be honest with you. However, I have run several gallons of water through the steamer, with emptying the runoff of condensed water after each use. Each time the steamer has performed beautifully. Although I now recognize the pivotal turning point in my situation, I refuse to subject myself to the potential for disaster yet again. Please heed my word of caution and DO NOT steam two consecutive sessions without emptying the water after each use. If you follow my word of caution, you should be fine although I cannot guarantee it. Personally speaking, I am too afraid to chance it. My skin is way too precious and that pain was way too unbearable. Never again.